· 12 min read · 40 skills, free

40 Claude Skills for L&D, Stage by Stage: From the Training Request to the Report to Executives

Question the request, interview the experts on real cases, design before you build, have a person check every draft, run the room, carry it into work, measure what changed and plan the L&D year. Claude drafts and checks; a named person decides.

01What these skills are

The whole L&D job, from the training request to the report to executives, as installable Claude skills

This pack is for L&D managers and specialists, instructional designers, trainers and facilitators, and L&D leaders.

The skills follow learning and development work in the order you do it, in eight stages, from questioning the training request to the one-page report to executives and the plan for the L&D year.

The red line: Claude drafts and checks, people decide: you talk to the learners, the experts and the sponsor, a named person signs off what gets built and what counts as proof, and nothing a learner does in training is used to grade, rank or build a case against them.

Each skill is one action with its named method inside, a fixed output template and a decision a named person makes, and each one points to the next.

No made-up results, retention figures, benchmarks, quotes or returns. Numbers are yours, or a placeholder in brackets. Checks, role-plays, forms and pilots measure the programme, never a learner, a trainer or a manager.

Download all 40 skills

One zip: ready-to-install skill zips, readable SKILL.md files, and the sources behind every method. Free, no signup. The same 40 skills live in our open repo, if you would rather read them before you install them.

Install in Claude Code

Two lines, and every skill in the pack loads at once.

/plugin marketplace add polar-bear-org/claude-skills
/plugin install complete-guide-ld-pack@polar-bear-skills

Using Claude on the web instead? Download the zip above and upload each skill from its install folder under Customize → Skills.

02The catalog

The 40 skills you get

The set follows L&D work in eight stages: diagnose the need, work with the experts, design the learning, build and test, run the room, carry it into work, measure what changed, and lead L&D.

1 · Diagnose the need

Question the Request

Use when
"We need a training by Friday" lands with the answer already chosen
Output
Intake questions, the business problem in one line, an "is it training?" triage, a reply with a next step and a date

Diagnose the Performance Gap

Use when
Every performance problem becomes a training request, whatever the cause
Output
Desired versus actual by task, a cause table, an option per cause, a recommendation that can say "no training"

Prepare the Sponsor Conversation

Use when
A course will not fix it and you have to tell the person who asked for the course
Output
One page for the meeting: findings with evidence, the interest behind the request, options, likely objections, shared criteria, the agreement record

Assess the Training Needs

Use when
You need to know what a team lacks, not collect a wish list of course titles
Output
Needs by role and task with evidence, a priority table on your criteria, a "training cannot fix" list

Map the Actions

Use when
The sponsor wants a course and the expert sends a 147-slide deck
Output
One measurable goal, observable actions, why they are not happening, practice per action, minimum information, a cut list for the expert's material

2 · Work with the experts

Interview the Expert

Use when
The expert gives you the standard workflow and solves real cases by intuition
Output
Incident questions in three passes, decision points with the cue the expert noticed, common mistakes, exceptions, scenario seeds

Break Down the Task

Use when
The outline follows the manual's chapters and nobody listed what people in the role do
Output
Task list for one role, steps, decisions and standard per task, a difficulty, importance and frequency table, a call per task

Plan the Reviews

Use when
Six departments review one course and the revisions never end
Output
Who reviews what at each gate, one named decider, rounds and dates, a feedback log, a change rule for late requests

3 · Design the learning

Write the Objectives

Use when
The only objective on the brief is "understand the topic"
Output
Objectives with an observable verb at the level the job needs, a condition and a criterion, rewrites of "awareness only" goals

Plan the Evaluation

Use when
Leadership sees a completion rate and nobody agreed what should change
Output
The result in the sponsor's words, leading indicators, behaviours with drivers and owners, learning and reaction checks, a source, owner and date per measure

Write the Design Document

Use when
Leaders think AI can do the job and nobody sees the design decisions
Output
Audience by role, strategy, practice and check per objective, every design decision with its rationale, what was left out, a sign-off block

Map the Curriculum

Use when
A programme has grown module by module and nothing connects
Output
Modules by objective, practice, check and format, orphan modules and objectives, a simple-to-hard sequence, the learning path

4 · Build and test

Write the Scenarios

Use when
New hires finished every module and still cannot make the call on the job
Output
Decision scenarios built from real mistakes, options that tempt, a consequence and feedback per choice, a path map, facts listed for the expert

Storyboard the E-Learning

Use when
The build starts from slides and ends as a knowledge dump with voiceover
Output
Screen-by-screen text, visual, narration and interaction, the objective per screen, accessibility notes, a cut list, a build brief for your authoring tool

Write the Knowledge Check

Use when
An AI can answer your quiz from a screenshot and it proves nothing
Output
Scenario questions per objective, distractors from real mistakes, feedback for every option, low-stakes retake rules, reporting by item only

Build the Role-Play

Use when
People sit through role-play, go out to real customers, and you hope it stuck
Output
Learning points, role cards, a good and a poor model, observer notes that go only to the learner, debrief questions, each learner's own goal

Check the AI Draft

Use when
AI drafts the course, AI reviews it, and no person checks that it teaches anything
Output
Every claim traced to an approved source or flagged, alignment row by row, five accessibility checks, a myth and bias scan, the expert sign-off record

Run the Learner Walkthrough

Use when
The course looked right in review and the first real learner got lost on screen three
Output
A plan for a handful of volunteers, tasks, think-aloud prompts, an observation sheet about the draft, a ranked issue list, the fix list and the release call

5 · Run the room

Plan the Session

Use when
A virtual session competes with email and chat from minute one
Output
A timed flow (open, recall, show, practise, apply), activities per block, a first five minutes on a real problem, slack shown, a transfer close

Plan the Group Work

Use when
The plan says "group discussion, 20 minutes" and the opener makes people cringe
Output
One activity card per practice block, an opener built on the work, a virtual variant, a fallback for a quiet room

Build the Training Slides

Use when
The deck is the SOP pasted onto slides and the trainer reads it aloud
Output
A slide-by-slide outline tied to the session blocks, one idea per slide, practice slides, what moves to a handout, speaker notes as prompts, a cut list

Write the Facilitator Guide

Use when
Another trainer has to run your session without reading slides aloud
Output
Purpose, cue and key points per segment, questions with what a good answer sounds like, activity set-ups, timing flex, four what-if notes

Plan the Pilot

Use when
The first full run is also the launch
Output
The questions the pilot must answer, a pass line written in advance, the pilot group, what is observed, the debrief, a change list, a launch, fix or stop call

Train the Trainers

Use when
The programme depends on facilitators who each need to learn it first
Output
Delivery learning points, a model run, a teach-back plan, practice rounds that rise in difficulty, delivery notes, a readiness conversation with no score

6 · Carry it into work

Build the Job Aid

Use when
People need the answer mid-task, not a 30-minute module
Output
A checklist, decision table or one-page flow chosen by task shape, where it lives in the workflow, the owner, the review date

Build the 70-20-10 Plan

Use when
The programme is all classroom and nothing happens back at work
Output
Real assignments per capability, coaching and peer learning tied to them, only the formal pieces they need, owners and check-in dates

Space the Practice

Use when
People can recite it in the room and freeze on a live case a month later
Output
Retrieval prompts built on real mistakes, 5-minute micro-units, widening gaps you set, the schedule and channel, results read by item only

Brief the Managers

Use when
Learners go back to a manager who never asks what they learned
Output
A before and an after conversation guide, the first on-the-job task, check-in dates in existing meetings, a barrier log about conditions

Plan the Onboarding

Use when
Ramp-up takes months and stakeholders blame the talent
Output
A week-by-week path built on the real tasks, practice before each live task, buddy sessions, sign-off by doing the task with a person

7 · Measure what changed

Write the Feedback Form

Use when
The smile sheet says everyone loved it and tells you nothing
Output
Four to six items with concrete answer options, open prompts on barriers, an aggregate summary template that rates the programme

Check Use on the Job

Use when
The sponsor asks "did anyone actually do anything with it?"
Output
A short anonymous follow-up, the group-level work measures to read beside it, a guide for volunteer conversations, a barrier list, the limits of the evidence

Estimate the Training ROI

Use when
The budget holder asks what the programme returned
Output
The chain from application to impact, how the effect was isolated, money conversion with sources, full costs, a low and a high case

Report What Changed

Use when
Leaders ask whether it improved anything and the report shows completions
Output
One page for executives, bottom line first: what changed and how sure we are, the chain of evidence, what we cannot claim, the decision asked

Review the Programme

Use when
Evaluation data is filed and next year's priorities are set from the inbox
Output
Intended versus actual, why, what to keep and change, a keep, fix or retire call, the items for next year's plan

8 · Lead L&D

Plan the L&D Year

Use when
One person must build two programmes at once and every sponsor thinks theirs is first
Output
Programmes ranked against business goals, a capacity and budget line from your own days, a quarterly calendar, a visible not-this-year list

Make the Business Case

Use when
You must ask for budget before anything is built and the numbers are guesses
Output
One page in five parts, an assumptions table with low and high values and owners, what would change the answer

Brief the Vendor

Use when
The tool was chosen from a feature list and a polished demo
Output
A requirements brief, must-haves against nice-to-haves, a demo script on your own content, weighted selection criteria, the decision record

Plan the Build

Use when
The brief lands Thursday and the programme is due Monday
Output
Phases with a deliverable, an owner and a closing decision, review gates, durations from your own projects, a scope line, the risks to the date

Plan the Compliance Training

Use when
Compliance training is a box to tick and the quiz record is kept against people
Output
The few decisions each rule turns on, a scenario check per decision, a spaced refresh, a record-use statement, points for a qualified adviser

Set the Team AI Rules

Use when
Half the team uses AI quietly, the other half refuses, and nobody tells learners
Output
A use map by task, a never-put-in list, the check a person runs before anything ships, whose name is on the work, a disclosure line per output

03How to use it

Pick the workflow that matches your week

Start with the request: the guide follows the work in order from there. After that, bring the thing that is in front of you.

Answer the request

A training request lands with the answer already chosen.

  1. Question the Request
  2. Diagnose the Performance Gap
  3. Prepare the Sponsor Conversation

Get the real content

The expert sent a 147-slide deck and the standard workflow.

  1. Map the Actions
  2. Interview the Expert
  3. Break Down the Task
  4. Plan the Reviews

Design before you build

The brief says “understand the topic” and nobody agreed what should change.

  1. Write the Objectives
  2. Plan the Evaluation
  3. Write the Design Document
  4. Map the Curriculum

Build and test the draft

Practice and checks to write, then a person and a few learners to try them.

  1. Write the Scenarios
  2. Storyboard the E-Learning
  3. Write the Knowledge Check
  4. Build the Role-Play
  5. Check the AI Draft
  6. Run the Learner Walkthrough

Run the room

A live session to plan, hand to another trainer and pilot before the launch.

  1. Plan the Session
  2. Plan the Group Work
  3. Build the Training Slides
  4. Write the Facilitator Guide
  5. Plan the Pilot
  6. Train the Trainers

Carry it into work

The programme is all classroom and nothing happens back at work.

  1. Build the Job Aid
  2. Build the 70-20-10 Plan
  3. Space the Practice
  4. Brief the Managers

Report and plan the year

Leaders ask what changed and next year’s priorities are due.

  1. Check Use on the Job
  2. Estimate the Training ROI
  3. Report What Changed
  4. Review the Programme
  5. Plan the L&D Year
  6. Make the Business Case

04Setup guide

Install it in five minutes

In Claude Code · two lines

/plugin marketplace add polar-bear-org/claude-skills
/plugin install complete-guide-ld-pack@polar-bear-skills

In Claude.ai or Claude Desktop · seven clicks

  1. Download the pack, then open Settings

    Unzip the pack: its skills folder holds all 40 skills. In Claude, click your name at the bottom left, then Settings.

    Download the zip

    Claude's profile menu, with Settings highlighted
  2. Open Skills and click Add

    Under Customize, choose Skills. Click Add, then Upload a skill.

    Claude's Settings, with Skills and the Add button highlighted
  3. Drop in a skill file

    Drag the skill's file into the box, or click to browse. You can add several at once.

    The Upload a skill screen, with the drop zone highlighted
  4. Pick the skill from the pack

    In the pack folder, open skills, then the skill you want, and select its SKILL.md — ldg-question-the-request is a good first one.

    The file picker, with a skill's SKILL.md selected and Open highlighted
  5. Check the preview and upload

    Claude shows the skill's name and what it does. Click Upload.

    The skill's preview, with the Upload button highlighted
  6. Make sure it is switched on

    The skill opens on its own page. Its toggle should be on.

    The uploaded skill's page, with its toggle highlighted
  7. Try it in a new chat

    Type / and the skill's name, then say what you need.

    A new chat with the skill called by name in the message box

Then try one

Run ldg-question-the-request on the training request you just received: [paste the email here]
Run ldg-check-the-ai-draft on this AI-drafted module and the approved procedure: [paste them here]
Run ldg-report-what-changed on these figures from the programme: [paste them here]

Lantern for L&D

Turn your programmes into posts that show what learning changes

Lantern drafts a week of posts from your notes and call transcripts, in your voice. You review them and publish the ones you like.

100 free credits, about ten posts. No card needed.

Try for free

05Quick reference

Where to start

Your situationSkill to run
“We need a training by Friday” just landed?Question the Request
Not sure training is the fix?Diagnose the Performance Gap
Have to tell the sponsor it is not a course?Prepare the Sponsor Conversation
The expert gives you the standard workflow, not the real cases?Interview the Expert
Six departments review one course and the revisions never end?Plan the Reviews
The only objective on the brief is “understand the topic”?Write the Objectives
Nobody agreed what should change before the build?Plan the Evaluation
New hires finished every module and still cannot make the call on the job?Write the Scenarios
An AI-made draft that no person has checked?Check the AI Draft
A virtual session competing with email and chat from minute one?Plan the Session
The first full run is also the launch?Plan the Pilot
People need the answer mid-task, not a 30-minute module?Build the Job Aid
Learners go back to a manager who never asks what they learned?Brief the Managers
The sponsor asks if anyone actually did anything with it?Check Use on the Job
Leaders ask whether it improved anything and the report shows completions?Report What Changed
Asking for budget before anything is built?Make the Business Case

06Standards

The quality bar

Every skill in the pack holds the same standard:

  • One method, applied properly: each skill uses the real mechanics of its method (the levels, the passes, the gates, the table columns), not a generic “gather, analyse, recommend”
  • It tells you where it breaks: every skill says when not to use it and which skill in the guide fits instead
  • Same shape every time: a fixed output template, a short “done when” check, and a decision a named person makes
  • A person checks before it ships: facts are traced to sources an expert approved, a few learners try the draft, and a pilot runs against a pass line set in advance
  • No invented facts: no made-up results, retention figures, benchmarks, quotes or returns. Numbers are yours, or a placeholder in brackets
  • Programmes are evaluated, people are not: checks, role-plays, forms and pilots measure the programme, in aggregate, with small groups suppressed. Nothing scores, ranks or tracks a learner, a trainer or a manager
  • The red line: Claude drafts and checks, people decide: you talk to the learners, the experts and the sponsor, a named person signs off what gets built and what counts as proof, and nothing a learner does in training is used to grade, rank or build a case against them

07FAQ

Questions people ask

What is in the Complete Claude Guide for L&D pack?

40 Claude skills that follow the L&D job in eight stages: diagnose the need, work with the experts, design the learning, build and test, run the room, carry it into work, measure what changed, and lead L&D. Each skill is one action with its named method inside.

How do I install these Claude skills?

In Claude Code, two lines install all 40 at once. In Claude.ai or Claude Desktop, download the zip, open Settings, Skills, Add, and upload the skills you want. Either way it takes about five minutes.

Do I need Claude Code to use them?

No. The skills work in Claude.ai, Claude Desktop and Claude Code. In the app you upload them yourself; in Claude Code one command installs the whole pack.

Do the skills work with ChatGPT or other assistants?

They are built as Claude Skills, and installing them is a Claude feature. Each one is a plain Markdown file, so you can read it and reuse the method elsewhere, but it will not load and trigger by itself outside Claude.

Does Claude grade or rank learners?

No. Claude drafts and checks, people decide. A named person signs off what gets built and what counts as proof, and nothing a learner does in training is used to grade, rank or build a case against them.

Is the pack free?

Yes. It is free to use inside your company and in client work, and not for resale. There is no signup: the download and the install command are on this page.

08Who made this

Lantern, by Polar Bear

These skills were written by Polar Bear, a people ops consultancy that runs its own company on Claude. The pack is free, and the same skills are open on GitHub.

Lantern is Polar Bear's content workspace. It turns your notes, documents and call transcripts into drafts for LinkedIn and other networks. You review them and publish the ones you like.

Try for free